Privacy Policy

What we collect

Account details: your name, email address and, if you sign in with Google or Apple, the basic profile they share with us (name, email and profile picture). We never see your Google or Apple password.

Your work: the budgets, schedules, scripts, call sheets, treatments, pitch decks, shots, notes, files and other content you and your team put into PictureFlow.

Billing details: your plan and seats. Card payments are handled by our payment provider, and we never store full card numbers.

Basic usage and device information, such as sign-in times, browser type and error logs, so we can keep the service secure and working.

How we use it

To run PictureFlow: signing you in, saving and syncing your work, sharing it with the people you invite, sending the emails you ask for (sign-in links, invites and updates), and billing your account.

To keep it safe and reliable: preventing abuse, fixing problems and improving the product.

We don't sell your personal information, and we don't use your projects to train AI models.

Your scripts and creative work

Scripts and other creative work stay private to your account and the people you share them with. Script breakdowns run inside PictureFlow and are never sent to outside AI services.

AI picture tools in Pitch and Treatment only run when you choose to use them, with an AI service and key you connect yourself. Only the prompt and any reference pictures you pick are sent to that service.

Who we share it with

We use trusted providers to run the service: hosting and file storage (Vercel), our database (Prisma), email delivery (Resend), live co-editing (Ably), payments (Stripe) and sign-in (Google and Apple, if you choose them). Address lookup and maps use OpenStreetMap-based services, and call sheet weather uses a weather service; these receive the location you look up, not your account details.

These providers only get what they need to do their job for us. We may also share information if the law requires it, or as part of a sale or merger of PictureFlow, in which case this policy would still apply to your data.

Cookies

We use a small number of cookies to keep you signed in across PictureFlow sites and to remember settings like light or dark mode. We don't use advertising cookies.

How long we keep it

We keep your account and work for as long as your account is open. If you delete your account or ask us to, we delete your personal information and content within 30 days, except where we must keep records for legal, tax or security reasons. Work you shared into someone else's project stays with that project.

Your choices

You can update your details in Account settings, export your work, and ask us for a copy of your personal information or to correct or delete it. Depending on where you live, you may have further rights, and we'll honour them.

To make a request, email hello@pictureflow.pro.

Security

Connections are encrypted, private files use expiring links, and access inside a project follows the roles your team sets. No service is perfectly secure, but we work to protect your data and will tell you promptly if something goes wrong that affects you.

Children

PictureFlow is for professionals and isn't meant for anyone under 16. We don't knowingly collect information from children.

Changes and contact

If we change this policy in a way that matters, we'll update the date above and let account owners know by email.

Questions? Email hello@pictureflow.pro.