Terms of Service

Your account

Keep your sign-in details safe and tell us if you think someone else is using your account. You're responsible for what happens under your account and for the people you invite to your projects.

Trial, plans and billing

New accounts get a free 14-day trial with no card needed. After that, PictureFlow is a paid subscription, billed monthly or yearly in advance, plus any team seats you add. Prices are shown on the pricing page and may change with at least 30 days' notice.

You can cancel any time. Your plan stays active until the end of the period you've paid for. Payments aren't refundable except where the law requires.

Your content

You own everything you put into PictureFlow. You give us permission to store, process and display it only so we can run the service for you and the people you share it with.

Make sure you have the rights to what you upload, and don't use PictureFlow for anything illegal, harmful or that infringes someone else's rights.

Acceptable use

Don't try to break, overload or get around the security of the service, access other people's accounts or data, or resell PictureFlow without our agreement. API keys are for your own pipeline and must stay within the published limits.

Outside services

Some features connect to services you choose, such as AI picture tools, ShotGrid or storage providers. Your use of those services is under their own terms, and we're not responsible for them.

Availability and changes

We work to keep PictureFlow running and your work safe, but we can't promise it will never be interrupted. Keep your own copies of anything critical. We may improve or change features over time and will give notice before removing anything major you rely on.

Ending your account

You can close your account at any time. We may suspend or close an account that breaks these terms or doesn't pay. Where we can, we'll give you notice and a chance to export your work first.

Disclaimers and liability

PictureFlow is provided as is. Budgets, schedules, call sheets and other outputs are tools to help you; you remain responsible for checking them before relying on them.

To the extent the law allows, we aren't liable for indirect or consequential losses, and our total liability is limited to what you paid us in the 12 months before the claim.

Privacy

How we handle personal information is explained in our Privacy Policy.

Changes and contact

If we change these terms in a way that matters, we'll update the date above and let account owners know by email. Continuing to use PictureFlow after that means you accept the new terms.

Questions? Email hello@pictureflow.pro.